FINANCIAL QUESTIONS Q. How do I know if a course requires additional material fees?
A. It will be stated in the course description.
Q. Will I receive a receipt or confirmation if I fax my registration?
A. Yes. A confirmation letter along with your payment receipt will be mailed to you.
Q. Will I be entitled to a refund if I have to cancel my registration?
A. Yes, refunds will be provided for any class cancelled at least seven days prior to the start of the class.
Q. How long will my refund take?
A. Refunds will not be processed until the beginning of the summer session. All refunds will be processed as a check and mailed to your address within our system. Please allow 6 to 8 weeks for processing.
Q. Will my child receive a discount if he/she is a returning student?
A. No, each course is priced according to the established pricing guidelines.
Q. Do I receive a discount for having more than one child in the program?
A. No, each course is priced according to the established pricing guidelines.
Q. Can I set up a payment plan?
A. No, payment is due in full at time of registration.
Q. If my child must miss a day of class, will I get a discount?
A. No, each course is priced according to the established pricing guidelines.
Q. Why are classes more expensive at Barker Cypress?
A. Classes at the Barker Cypress campus are 4 hours in length, whereas classes at the Fairbanks Center are 3 hours in length.
PROCEDURAL QUESTIONS
Q. Where is drop off/pickup for students?
A. It's located on the north side of our campus outside of the College Center.
Q. Drop off or pickup during inclement weather - what is the procedure?
A. In the event of inclement weather, (lightening and/or thundering) you will need to park and bring or pickup your son/daughter into the College Center. If it is just raining we will escort your youth to the cars.
Q. Can I drop my son/daughter off before 8am?
A. Yes, drop off begins at 7:30 am.
Q. What should I do if I arrive after 8:30AM?
A. Bring your son/daughter to the Technology Building, room 123 and a staff member will take them to their assigned class.
Q. What are the procedures during pick-up?
A. Students will be escorted to the Conference Center at 4:45PM. Car tags are issued on Monday morning and should be placed on the dashboard. Students are escorted to the appropriate car by a staff member.
Q. What if someone picking my son/daughter up does not have a car tag?
A. They will need to park at the Conference Center and come inside with their driver's license. The individual will be checked to make sure they are on the authorized list for pickup.
Q. Can I pick my child up after 5pm?
A. Yes. However, all students must be picked up no later than 5:30 pm.
Q. What should I do if I can't make it by 5:30PM to pick up my son/daughter?
A. You will need to call our division office at 281-290-5273 to inform us that you are going to be late. Your child will not be left alone under any circumstances.
Q. What procedures should I follow if I need to pick my son/daughter up early?
A. You will need to contact the Division office at 281-290-5273.
Q. What is the restroom procedure?
A. Students are escorted to restrooms and the restrooms are cleared by a staff member. If a student needs to go to the restroom during class time, these procedures will still be followed.
Q. What if my son/daughter forgets their lunch or other items?
A. If you need to deliver something to your son/daughter during class time, please bring the item to the Technology Building, room 123. We will make sure it is delivered to your son/daughter.
Q. What should I do if I want to cancel classes?
A. Cancellations should be requested in writing at least one week prior to the start of class in order to be eligible for a refund.
Q. What should happen if my son/daughter becomes ill during your camp?
A. You will be notified immediately.
Q. What if my son/daughter needs to take medications while they are here?
A. We are not allowed to administer medications. You will need to come to our campus to administer any needed medications.
CLASSROOM MANAGEMENT
Q. What classroom will my child be in?
A. We have a short orientation for parents each Monday morning at 8 a.m. You are welcome to walk with your child to class so you can see where his/her classroom is.
Q. How many students are in each class?
A. Class sizes range from 14-20 students.
Q. Are the teachers certified?
A. Our teachers are either certified or an expert in their field.
Q. Is my son/daughter ever left unattended on campus?
A. Absolutely not!
Q. Since students will be in class for 4 hours, does each class have breaks?
A. There will be breaks at the teacher's discretion. There will be more water breaks during outside or sessions or classes requiring physical activities.
Q. For the outdoor classes, will my child be outside the whole time, or will they be able to come inside where they are away from the heat?
A. Your child will not be outside during the full class period. They will also have inside breaks during classes.
Q. Will my son/daughter need to bring anything or will supplies be provided?
A. Supplies are furnished for most of our classes. If a student is required to bring something it will be stated in the course description.
Q. Can my son/daughter bring sun block, bug spray, water bottle, etc?
A. Yes, they can. Please label all personal items. They will have to administer it themselves.
MISCELLANEOUS QUESTIONS
Q. Will curriculum be the same for repeat classes throughout the summer?
A. Yes. All courses with the same title will have the same curriculum.
Q. If my child is 5-1/2 years old can they come to camp?
A. If they turn 6 before a class begins, they are eligible to attend that session and subsequent sessions.
Q. Do you serve lunch?
A. For students who are in our program all day we offer a lunch plan that can be purchased through our cafeteria Monday - Thursday. On Friday, your child will need to bring lunch. If you prefer, your child can bring lunch each day.
Q. What is included in the lunch plan purchased from the school? And how much is it?
A. Everyday is a choice of a hotdog or a hot meal. It also includes choice of milk or juice, and a fruit cup or cookie. The cost is $2.75 per day. The meal plan must be purchased on Monday morning.
Q. Is my child allowed to use vending machines at the school?
A. Due to potential allergic reactions students are not allowed to use the vending machines.
Q. Are cell phones allowed at the camp?
A. They are allowed as long as they are put away during class.
Q. Are any electric devices permitted while my child attends camp?
A. Cell phones, IPods, hand-held games can be used during lunch. All electronic devices must be put away during class.
Q. Do you offer the same classes as LSC-Fairbanks Center?
A. No, we offer different classes.
Q. Why is my child's social security needed?
A. Having your child's social security number helps our registration office cross reference your child in our system.