FINANCIAL QUESTIONS Q. How do I know if a course requires additional material fees?
A. It will be stated in the course description.
Q. Will I receive a receipt or confirmation if I fax my registration?
A. Yes. A confirmation letter along with your payment receipt will be mailed to you.
Q. Will I be entitled to a refund if I have to cancel my registration?
A. Yes, refunds will be provided for any class cancelled at least seven days prior to the start of the class.
Q. How long will my refund take?
A. Refunds will not be processed until the beginning of the summer session. All refunds will be processed as a check and mailed to your address within our system. Please allow 6 to 8 weeks for processing.
Q. Will my child receive a discount if he/she is a returning student?
A. No, each course is priced according to the established pricing guidelines.
Q. Do I receive a discount for having more than one child in the program?
A. No, each course is priced according to the established pricing guidelines.
Q. Can I set up a payment plan?
A. No, payment is due in full at time of registration.
Q. If my child must miss a day of class, will I get a discount?
A. No, each course is priced according to the established pricing guidelines.
Q. Why are classes more expensive at Barker Cypress?
A. Classes at the Barker Cypress campus are 4 hours in length, whereas classes at the Fairbanks Center are 3 hours in length.
PROCEDURAL QUESTIONS
Q. What are the drop off/pickup procedures at Fairbanks Center for students?
A. Parents or other designated adult need to walk the child into the building each day. The doors will open 5 minutes before the class is to start (8:55 AM for the 9 AM morning session; 12:55 PM for the 1 PM afternoon session). There is no early drop off available. Parents or designated adult will need to return for pick up at either Noon or 4 PM. Parents or designated adult must provide their driver's license to verify the number on the child's permission form. NO CHILD WILL BE ALLOWED TO LEAVE WITH AN ADULT WHOSE INFORMATION, INCLUDING A DRIVER'S LICENSE #, IS NOT ON THAT CHILD'S PICK-UP AUTHORIZATION FORM.
Q. What should I do if I need to cancel my enrollment?
A. Cancellations must be requested in writing at least one week prior to the start of class in order to be eligible for a refund.
Q. What should happen if my son/daughter becomes ill during your camp?
A. You will be notified immediately.
Q. What if my son/daughter needs to take medications while they are here?
A. Staff members are not allowed to administer medications. You will need to come to our campus to administer any needed medications.
MISCELLANEOUS QUESTIONS
Q. Will curriculum be the same for repeat classes throughout the summer?
A. Yes. All courses with the same title will have the same curriculum.
Q. If my child is 5-1/2 years old can they come to camp?
A. If they turn 6 before a class begins, they are eligible to attend that session and subsequent sessions.
Q. Is there an extra fee for a child who stays through lunch?
A. No, there is no fee for a child who stays for lunch. Only children who are enrolled in both the morning and afternoon sessions on a given week will be allowed to stay for lunch. If they are staying through lunch, the children will need to bring a sack lunch, as well as a snack for both the morning and afternoon sessions.
Q. Is my child allowed to use vending machines at the school?
A. Due to potential allergic reactions students are not allowed to use the vending machines.
Q. Are cell phones allowed at the camp?
A. They are allowed as long as they are put away during class.
Q. Are any electric devices permitted while my child attends camp?
A. Cell phones, IPods, hand-held games can be used during lunch. All electronic devices must be put away during class.